Shipping policy

Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered for Alverixeo.

Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. In such cases, processing will resume on the next business day.

Shipping Delays

Occasionally, shipping may be delayed due to factors outside our control, including but not limited to severe weather conditions, carrier delays, or logistical disruptions. In such cases, orders will be shipped once normal operations resume.

Estimated Delivery Time

The estimated delivery time is 30–45 business days, depending on the destination and shipping carrier.

Please note that delivery times are estimates only and may vary due to customs procedures, local carrier conditions, or other external factors.

Shipping Fees

  • Shipping costs are calculated based on your total order value to determine whether you qualify for free shipping. You can view the exact shipping fee directly at the checkout page.

Order Tracking

Once your order has been shipped, a tracking number will be generated and sent to you via email.

You can track your order at:
https://www.17track.net/en

Lost or Missing Packages

If your package is delayed, lost, or not updated within the expected timeframe, please contact our support team at admin@alverixeo.shop for assistance.

We will work with the carrier to investigate and resolve the issue.

Contact Information

For any shipping-related inquiries, please contact us:

Store Name: Alverixeo
Legal Representative: JOHN LAVIN
Email: admin@alverixeo.shop
Phone: +1 845-750-1854
Business Address: 31 Harvey Cedar Way, Waretown, NJ 08758, United States